Privacy Notice

Data Controller

This privacy notice is published by BHP Community Ltd.  BHP Community Ltd. t/a BHP Insurance is regulated by the Central Bank of Ireland.

BHP Insurance, Plaza 211, Blanchardstown Corporate Park 2, Dublin 15, D15 AP2D.

+353 1 4277600; info@bhpinsurance.ie.

We at BHP Community respect your right to privacy and we are committed to protecting your privacy.  We comply with our obligations under the General Data Protection Regulation and Data Protection Acts 1988 to 2018.  The purpose of this website privacy notice is to outline how we deal with any personal data you provide to us when visiting this website.  Naturally, if you’re not happy with this website privacy notice you should not use this website.

By visiting this website, you are accepting the terms of this website privacy notice.  Any external links to other websites are clearly identifiable as such, and we are not responsible for the content of the privacy policies of those other websites.

Data Protection Officer: BHP Insurance is not required to make a formal appointment of a person to the role of Data Protection Officer.

Purposes for holding information

In order that we can provide you with our services and advice we need to collect certain personal data.  We generally use the information which you provide to enable us to make initial contact with you so that we can have a more detailed discussion with you in relation to advice, products, and services which are appropriate to your needs.

We retain personal data only for as long as is necessary to perform the functions above and to respond to your requests, or longer if required by law, or if we need to retain the data to perform a contract.

If you use our services, personal data is required to fulfil the requirements of a contractual or service relationship, which may exist between you and our company.

Types of information collected

We collect and retain two types of information:

1. Personal data

This is data that identifies you or can be used to identify you for contact purposes and may include your name, address, email address, telephone number(s), user IP addresses in circumstances where they have not been deleted, clipped or analysed, date of birth and any other personal data which you provide.  Such information is only collated from you if you voluntarily submit it to us.  You have the right of access to ask us what information we hold about you, to have any data corrected, and, subject to certain exceptions, erased from our records.

2. Non-personal data

Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website.  This non-personal data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

Purposes of processing

We hold data for the following purposes:

Personal Data

We will process any personal data received for the purposes of contacting you, if required, in connection with your query or to respond to any communications which you might send to us.

We also process the data when providing you with the service, product, or transaction required.

Non-personal data

We use the non-personal data gathered from visitors to our website in aggregate form to get a better understanding of where it’s come from and to help better design and organise our website.

Sharing information

We will only use the information you give to us to provide you with the range of insurance, investment, and other products which you request and/or which we believe may be in your best interests, or to meet our regulatory obligations.  We will therefore only pass information to our staff, consultants, support service providers, or at your request to other parties, or as required by law in order to meet our legal and/or regulatory obligations.

We may provide non-personal data to third parties, where such information is combined with similar information of other users of the website e.g. we might inform third parties regarding the number of unique users visit our website, the demographic breakdown of other community users of our website, or the activities that visitors to our website engage in while on our website.  The third parties to whom we may provide this information may include potential or actual advertisers, providers of advertising services (including websites tracking services), commercial partners, sponsors, licensees, researchers, and other similar parties.

Sale of business

We reserve the right to transfer information including your personal data to a third party in the event of a sale, merger, liquidation, receivership, or transfer part of or all of the assets of our company, provided that the third party agrees to adhere to the terms of the website policy, and provided that the third party uses your personal data for the purposes that you provided it to us.  You will be notified in the event of any such transfer and will be afforded an opportunity to opt-out of transfer.

Security

Your personal data is held on a secure server.  The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the internet or intranet.  No transmission of data over the Internet can be guaranteed to be 100% secure.  However, we take all reasonable steps, including appropriate technical and organisational measures, to protect your personal data.

Your Rights with Respect to Our Use of Your Data

From 25 May 2018, you have several enhanced rights in relation to how we use your information, including the right, without undue delay, to:

1. Right to be informed – a right to know what personal data is collected, why, who is collecting it, how long it will be kept and with whom it will be shared.
2. Right of access – a right to submit subject access requests to obtain information.
3. Right to rectification – have inaccurate/incomplete information corrected and updated.
4. Right to erasure (right to be forgotten) – to withdraw consent at any time where processing is based on consent.
5. Right to restrict processing – right to limit the processing of your personal data.
6. Right to data portability – exercise the right to data portability (i.e. obtain a transferable copy of your information we hold to transfer to another provider).
7. Right to object – object to particular use of your personal data for our legitimate business interests or direct marketing purposes.
8. Rights related to automated decision-making and profiling – a right not to be subject to solely automated decisions and where we make such automated decisions, a right to have a person review the decision.

Updating, verifying and deleting personal data

You may inform us of any changes in your personal data, and in accordance with our obligations under the Data Protection Acts, we will update or, if applicable, delete your personal data accordingly.  To find out what personal data we hold on you or to have your personal information amended or removed from our database, please ring us on 01 4277600, or email us at info@bhpinsurance.ie.

Changes to the website privacy notice

Any changes to this website privacy notice will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.  If at any time we decide to use personal data in a manner significantly different to that stated in this website privacy notice, or otherwise disclosed to you at times it was collected, we will notify you by email, and you have a choice as to whether or not we use your information in the new manner.  Your continued use of this website indicates your agreement to any such changes.

Our Supervisory Authority

How to contact the appropriate authority: If you are not happy with any aspect of how your data is used, you also have the right to complain to the Data Protection Commission in Ireland.  You can contact the Office of the Data Protection Commissioner at –

Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28.

Telephone: +353 (0)765 0100 or 1800 437 737.

Further Information

For more information about privacy, data protection and our terms and conditions, please visit the following:
https://bhpinsurance.ie/privacy-policy/

Effective date

This Privacy Notice is effective from 25 May 2018 until further notice